New Step by Step Map For Telus customer service
New Step by Step Map For Telus customer service
Blog Article
If our reply resolved your concern, please click Accept as Answer to aid Many others during the Local community.
Also, our phone line to the home came down inside of a windstorm one other night time, as did our neighbors. We don't use a landline anymore, though the cable is in the street and nevertheless connected on the home stop. I proposed that they just get rid of it totally. They reported as I did not have an Energetic landline, they might not ship a technician out to scrub up the wire in the course of the street.
Nevertheless, the ideal just happened. Following speaking with Telus enterprise, I was not satisfied with the plan presented and questioned being tranferred towards the LOYALTY dept. She adjusted the price of the data prepare but greater the price of the cell phone to get a Internet of -$one. WHAT A JOKE!!!
If an automatic assistant asks for the reason of your respective get in touch with, point out "I want to make payment arrangements for my mobility bill".
If our reply solved your situation, make sure you click on Acknowledge as Remedy to help others while in the Group.
on the Black Friday i called Telus to receive me a brand new mobile line for my daughter if there's a deal like i obtained Formerly for my other Youngsters to be a faithful customer with Telus.
I'm creating to specific my deep dissatisfaction Using the customer service I received when trying to explain the details of my new agreement and discount rates. My modern practical experience has still left me sensation pissed off, undervalued, and concerned about your staff's Over-all good quality of support.
once the agent critique my account he reported i can't provide you with a deal or credits such as you have now with your exiting account, so i just gave up and hangup the cellular phone.
• After i identified as to explain, Eunice with the BCX Wireless Auto team informed me which the reductions were applied. Even so, she copied and pasted Abdul’s notes, which didn't make clear the price cut specifics.
Telus has tousled on my Monthly bill a number of moments inside the pastfew months. Not long ago by charging me three instances to get a provide it again which was by now returned. Then made a decision to go ahead and transform 3 of my programs by themselves. First agent I spoke to was great and tried using not easy to fix the issue. He even contacted loyalty to Telus customer service help. They under no circumstances called. I made an effort to contact myself and was keep endlessly so I hung up. Attempted An additional agent he stated he would transfer me to loyalty than proceeded to have upset simply because I would not allow him to finish the call when he mentioned he could not transfer me.
Automobile-suggest assists you swiftly narrow down your search engine results by suggesting achievable matches while you form.
Car-recommend can help you speedily slim down your search results by suggesting doable matches when you style.
I have produced a number of mobile phone phone calls, I've clicked on "Alternatively, you are able to Call our TELUS Administration Workforce listed here". done the form, without any reaction, and done Yet another kind on MyTelus in addition to go no reaction.
The TELUS group acknowledges that our work spans numerous Territories and Treaty areas and we have been grateful for the normal Expertise Keepers and Elders who will be with us today, all those who have absent right before us and the youth that inspire us.
The TELUS staff acknowledges that our do the job spans several Territories and Treaty places and we have been grateful for the traditional Awareness Keepers and Elders who're with us these days, those who have gone just before us as well as youth that inspire us.